Opening Doors Staff

Carol Gebhart, Executive Director

Carol Gebhart was hired as Executive Director in November 2017. Carol has a BA in Elementary Education from the University of Iowa and a Master of Education in School Administration from Sam Houston State University. She taught in an inner city school in Houston, TX and was a private school administrator for 14 years. She was most recently the Director for the Office of Protection of Children for the Archdiocese of Dubuque. Carol’s professional career has focused on helping children and families. She is passionate about empowering women, and the health and wellness of women and children. Carol is a certified Health Coach who loves waterskiing, organic gardening, cooking, and hiking.

Heather LuGrain, Opening Doors Program Director

Heather LuGrain started at the Teresa Shelter as a Program Advocate in April 2010. Before becoming Teresa Shelter Director, she was the Case Manager for over three years. She graduated with her Bachelors in Social Work from the University of Northern Iowa in 2009. She has a wide variety of experience in social work including working for a child abuse prevention agency in Waterloo, IA and BHIS services work with children and their families. Heather is responsible for all aspects of the Teresa Shelter Emergency and Extended Stay Programs and Maria House Transitional and Permanent Supportive Housing Programs. She was previously the Teresa Shelter Program Director. Heather is pursuing an MSW (Master’s of Social Work) degree from Clarke University.

Ashley Ehrlich, Assistant Program Director

Ashley Ehrlich joined our team in March of 2018.  She was promoted to Assistant Program Director in June of 2020.  She previously served as our Maria House Case Manager. After receiving her Bachelor’s Degree in social work from Clarke University, Ashley worked as a social worker at the Hillcrest Residential Care Facility in Dubuque, where she worked with severely mentally ill adults. She enjoys spending time with her husband and daughter.

Ann Lorenz, Development and Marketing Director

Ann Lorenz enjoys her role as Development and Marketing Director. Ann has a Bachelor of Communications degree from Clarke University and a Bachelor of Business degree from the University of Dubuque. Prior to joining the Opening Doors staff Ann worked at the Dubuque Regional Humane Society as the Development & Marketing Director and Community Outreach Director. She is passionate about the mission of Opening Doors and she enjoys making a difference in the lives of women and children. Ann has experience in marketing, event planning, volunteer and project management, fundraising, and more. She is a member of the Women’s Leadership Network, Heartland Harmony and she enjoys singing, dogs, cross stitching and gardening.

Cozette Oberhoffer, Office Manager

Cozette Oberhoffer joined the Opening Doors staff in January of 2017. She previously worked as the office manager and event coordinator for the Dubuque County Fairgrounds for seven years, and as a manager and event coordinator at Clarke College prior to that. Cozette grew up in the Keywest area of Dubuque, then moved to Cedar Rapids and graduated from Kennedy High School. She moved back to Dubuque in 1987 where she married her husband Dan and raised their three children.

Courtney Wingert, Case Manager

Courtney Wingert join our team in 2020. She graduated from the University of Iowa in December with a degree in Family, Community, and Social Support. She grew up in Cedar Rapids and now lives in Lancaster WI with her fiance who is a teacher.  She is getting married in June 2020! She previously worked at Southwest Opportunities Center, where she worked with people with disabilities as a Job Coach to help them find work and learn new life skills.

Anna Harrington, Case Manager

Anna Harrington join Opening Doors as Case Manager in May 2020. She works with our Maria House and Permament Supportive Housing clients. She is a recent graduate of UW-Platteville with a degree in Criminal Justice. She has lived in southwest WI for four years. Anna studied Spanish and did mission work in the Dominican Republic for many years. In the summer of 2019, she spent two months there learning Spanish, working with at-risk youth, teaching English, and helping to develop programming for the local prison. She grew up in Appleton, WI, then moved to Platteville for school. In her free time, she really enjoys playing rugby, going for hikes, and kayaking.